Head-to-head — Travel & Stays

Buser vs ClickBus: R$69.90 charter or R$89.99 ticket

A charter seat against a regular line ticket, priced on the same São Paulo to Rio route. Pick Buser when the route is one of its dense corridors and the date can move. Pick ClickBus when the departure cannot.

A double-decker coach parked at sunsetWins on price7.0

Buser

Cheapest seat on the big corridors

Buy it if your trip is São Paulo to Rio or Belo Horizonte, your date is flexible, and a pickup at Shopping Eldorado or Leblon beats a trek to the terminal. R$69.90 floor, no fee on charter seats, free cancellation to 1 hour out.

A coach parked at duskWins on reach7.5

ClickBus

Widest network, scheduled departures

Buy it if you need a fixed departure, a smaller city, or a ticket the ANTT rulebook covers without a court date. 4,800-plus destinations, 200-plus carriers, a scheduled line.

From R$89.99 + feeCheck price
2 rounds — Buser
16 spec battles
3 rounds — ClickBus

Spec by spec

Winners marked per row · six rows to Buser on price and flexibility, six to ClickBus on reach and certainty. Figures from each company’s pages and named public sources, checked 7 Sep 2026.

At a glance
What you buy
A charter seat, or a resold regular line ticket
A regular line ticket from a partner carrier
Founded
2017, São Paulo
2013, São Paulo
Refund goes to
Buser wallet, withdrawable for 30 days
Original payment method, or CashBus wallet
Instalments
Up to 12 on credit card
Up to 12 on credit card
Price and refunds
Cheapest São Paulo to Rio seat
R$69.90
R$89.99
Fee on that seat
R$0
R$5.00 minimum, variable
Cancellation deadlinefree
1 hour (charter)
3 hours
Amount refunded on cancellation
100% to wallet
Up to 95% plus partial fee
Reschedule fee
R$0, pay or receive the fare difference
R$0 online, up to 20% at a counter
Baggage rule
30 kg hold, 5 kg hand (charter)
Carrier’s own rule
Reach and certainty
Destinations
250+ charter cities
4,800+
Carriers
20+ per major route
200+
Departure certainty
Group can be cancelled up to 48 hours out
Scheduled line
Seat class detail
Recline angle per class
Recline angle and width per class
Legal footing
Contested (STJ, 4 September 2026)
ANTT-authorised ticket
Public review dataGoogle Play
4.6 (49.7K reviews)
4.8 (299K reviews)

The numbers, drawn

Published figures side by side. Amber = row winner. Not Shoptera measurements.

Cheapest São Paulo–Rio seatlower is better · R$
Buser69.9
ClickBus (before fee)89.99
buser.com.br and clickbus.com.br, 7 Sep 2026 · ClickBus adds a fee of at least R$5.00
Hours before departure you can cancel freelower is better · hours
Buser (charter)1
ClickBus3
Buser help centre · ClickBus terms and ANTT rule
Destinations coveredhigher is better · places
Buser (charter cities)250
ClickBus4800
Bloomberg Línea, Feb 2025 · clickbus.com.br
Estimated annual spend, 24 legslower is better · R$
Buser2997.6
ClickBus3250.59
Typical fares, fees and 2 cancellations · see the cost table below

Cost of actually owning it

São Paulo to Rio and back once a month, 24 legs a year, with 2 legs cancelled 4 hours out.

24 legs at the typical fareBuser R$124.90 · ClickBus R$129.90
R$2,997.60
R$3,117.60
Service fees24 at the R$5.00 minimum
R$0
R$120.00
2 cancellations 4 hours out
R$0 (full wallet refund)
R$12.99 (5% of two fares) plus partial fee
Estimated annual spend
R$2,997.60
R$3,250.59

About R$253 a year, or R$21 a month, on typical fares; R$602 on floor fares with fees (R$482 before fees). Not in the table: one charter cancelled 48 hours out before a holiday can mean a last-minute R$183 flight, the cheapest Kayak showed for early September.

Round by round

The same data, called like a match.

What you pay for a seat to Rio

The floor fares are R$69.90 on Buser and R$89.99 on ClickBus, plus a dynamic ClickBus fee of at least R$5.00. On a typical day the gap narrows to about R$10: most Buser departures cost R$124.90, and ClickBus resells Águia Branca’s cheapest convencional at R$129.90. ClickBus runs a cashback wallet and a September coupon worth up to R$100 off, capped at 10% of the ticket.

Buser
Getting your money back

Buser’s charter rule is the shortest in the market: cancel free up to 1 hour before departure, full amount to the wallet. ClickBus follows ANTT’s 3-hour rule with up to 5% retained, and keeps part of its fee unless you cancel within 24 hours of purchase. PIX refunds are immediate on Buser and up to 24 hours on ClickBus. Buser’s resale tickets lose this edge.

Buser
Whether the bus turns up

A ClickBus ticket is a seat on a scheduled line; if it leaves more than 1 hour late, ANTT’s rules give you a competing carrier, a refund, or a later bus. Buser can cancel a charter that misses its minimum passenger count with 48 hours’ notice, and its delay compensation is case by case.

ClickBus
Where the bus leaves from

Buser picks up at Barra Funda, Tietê, Hebraica-Rebouças, Shopping Eldorado and more in São Paulo, and Leblon, Flamengo and Via Parque in Rio. ClickBus tickets board at Tietê and Novo Rio, about an hour faster terminal to terminal. It depends on where you live; the Buser review lists every pickup point.

Depends on you
Reach beyond the big corridors

ClickBus lists more than 4,800 destinations and 200-plus carriers, and cites 16 million passengers carried in 2025. Buser’s charter network was reported at 250-plus cities in February 2025. A trip from Uberlândia to Goiânia is where you open ClickBus first, and probably only.

ClickBus
The legal ground under each app

ClickBus sells tickets under each carrier’s ANTT authorisation. Buser’s charter product is contested: the STJ upheld the closed-circuit rule on 4 September 2026, while an STF order of 20 July allowed Paraná operations pending a full-court judgment. A charter bus can be stopped at an inspection.

ClickBus
Made up your mind?Check the current price

Still torn? Answer three questions.

Our guided pick — same logic our editors use
Can your travel date move?
Where are you going?
Where do you live?

What the public says

Public review data, not Shoptera findings.

BGBuser, Google Play4.6 out of 5 · 49.7K reviews · 5M+ downloads

The US App Store storefront shows 4.3 from only 61 ratings, too few to weigh.

CGClickBus, Google Play4.8 out of 5 · 299K reviews · 10M+ downloads

The Brazilian App Store storefront shows 4.9 from 226,000 ratings.

Questions people ask about this matchup

Is ClickBus cheaper than Buser?
Not on the São Paulo to Rio floor. Buser lists the route from R$69.90 with no fee on charter seats; ClickBus lists it from R$89.99 plus a service fee with a R$5.00 minimum. On a typical day the gap narrows to about R$10, because most Buser departures are priced at R$124.90 and the cheapest Águia Branca convencional resold on ClickBus was R$129.90 for 8 September 2026.
Does ClickBus charge a service fee?
Yes. The terms describe a dynamic fee with a minimum of R$5.00 that varies by purchase channel, payment method and coupons, and it is excluded from cashback. Cancel within 24 hours of purchase and the fee is refunded in full; after that, ClickBus retains part of it.
Can I cancel a Buser or ClickBus ticket the same day?
On Buser, a charter seat can be cancelled free up to 1 hour before departure. On ClickBus, and on Buser’s resold regular line tickets, the cutoff is 3 hours before departure for interstate trips, with up to 5% retained by the carrier.
Is Buser or ClickBus safer legally?
ClickBus sells tickets under each carrier’s ANTT authorisation. Buser’s charter model is contested: an STJ decision on 4 September 2026 upheld the closed-circuit rule, while an STF order on 20 July 2026 allowed Buser to operate in Paraná pending a full-court judgment.
Which app has better reviews?
ClickBus, on the public data: 4.8 stars from 299K Google Play reviews and 4.9 from 226,000 ratings on the Brazilian App Store, against Buser’s 4.6 from 49.7K Google Play reviews. Buser’s US App Store listing shows 4.3 from 61 ratings, too few to weigh.
Want a third option on this route?Águia Branca direct: about 6 hours terminal to terminal, from R$129.90
See Águia Branca fares
Buser vs ClickBus: R$69.90 charter or R$89.99 ticket — Shoptera